Payment Policy

This Payment Policy explains the payment methods accepted on kyla-london.com and how payments are processed when you place an order with Ariana London.

By completing a purchase on our website, you confirm that you are authorised to use the selected payment method and that the payment information you provide is accurate and complete.

Accepted Payment Methods

We accept the following payment methods at checkout:

Cards

Visa
Mastercard
Diners Club
Discover
Maestro
UnionPay

Wallets

Apple Pay
Google Pay

We also accept transactions through Shop Pay.

All payments are securely processed through Shopify’s PCI-compliant payment infrastructure. We do not store or have direct access to your full payment card details.

Currency

All prices and transactions on ariana-london.com are processed in GBP (British Pounds Sterling) unless otherwise stated at checkout.

Payment Authorisation & Verification

By placing an order, you authorise us to charge the full order amount (including applicable taxes and shipping) to your selected payment method.

In some cases, additional verification may be required to protect against fraud. Orders may be delayed or cancelled if payment authorisation fails or if further verification cannot be completed.

Failed or Declined Payments

If your payment is declined:

Please check that your billing details match your payment provider’s records
Try an alternative payment method
Contact your bank or payment provider for further assistance

We are not responsible for fees or charges applied by your bank or payment provider.

Return and Refunds

Approved refunds are issued to the original payment method used at checkout.
Refund timelines are outlined in our Return & Refund Policy and may vary depending on your bank or payment provider.